On 13 June 2014, the Consumer Contracts Regulations 2013 (the “new Regulations”) will come into force, replacing the Consumer Protection (Distance Selling Regulations) 2000 and the Cancellation of Contracts made in a Consumers Home or Place of Work Regulations 2008 (known as the Doorstep Selling Regulations). They will apply to all customer contracts for the supply of goods and services.

The new Regulations are intended to become a one-stop shop for the UK’s implementation of the EU Consumer Rights Directive which in turn was intended to harmonize distance selling across the EU.

Under the new Regulations, distance sales remain (as similarly defined in the old rules) as contracts where the seller and buyer are not in the same physical location. The new Regulations also apply to Off-Premises sales, meaning those made where the buyer and seller are in the same physical location but the location is not the business premises of the seller.

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